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Privacy Policy

Privacy

This website is owned and operated by QualDrive Limited., a company registered in England with Company Registration Number 14973412 and having its registered address at Greenlands Business Centre, Studley Road, Redditch, B98 7HD (the “Company”). At QualDrive Limited, your privacy and data security are of utmost importance to us. This Privacy Policy outlines our practices regarding the use of third-party services, specifically our partnership with Total Drive, and how they handle your data and privacy. This Privacy Policy governs the manner in which Total Drive collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.totaldrive.com website ("Site").

Personal identification information

We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our site.Users may be asked for, as appropriate, name, email address, phone number, social security number. Users may, however, visit our Site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities.

Non-personal identification information

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. Users web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Total Drive may collect and use Users personal information for the following purposes: To run and operate our site. We may need your information to display content on the site correctly. To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently. To personalise user experience. We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site. To improve our site. We may use feedback you provide to improve our products and services. To run a promotion, contest, survey or other site features. To send users information they agreed to receive about topics we think will be of interest to them. To send periodic emails. We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

The information we collect

We collect the following customer information: Your name. Your contact details, including email address or telephone number. Your gender. Information about your business, including available hours, pricing, availability and instructor number. Information about your car, including registration number, make and model. Your credit card information or details, stored securely with our third party payment service provider.

How we protect your information

Customer data is stored on Amazon Web Services infrastructure, which complies with regulatory standards PCI and HIPAA. All data is encrypted with 256-bit symmetric keys. Credit card data is stored, if requested, by leading online payment processor Stripe, certified as PCI Service Provider Level 1, the most stringent level of certification available in the payments industry. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We may share information with third parties for marketing or other purposes.

Electronic newsletters

If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may contact us via our Site.

Third party websites

Users may find advertising or other content on our site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that websites own terms and policies.

Advertising

Ads appearing on our site may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Google Adsense

Some of the ads may be served by Google. Googles use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at https://www.policies.google.com/technologies/ads

Website Analytics

Google Analytics are used to be able to better understand what people look at on our website. When people visit our site, information about their activity (such as which pages they look at, how long they spend on the site and so on) is sent in an anonymous form to Google Analytics (which is controlled by Google). The data contains information about anyone who uses our website from your computer, and there is no way to identify individuals from the data. As analytics information is not personal data, we do not specifically ask for your prior consent.

Compliance with children’s online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Changes to this privacy policy

Total Drive has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. Privacy policy created by https://www.privacypolicies.com

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.